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TOYOTA MOTOR SALES, USA, INC.


Toyota's 160-Point Quality Assurance Inspection

At Toyota, only the best of the best are chosen to be Toyota Certified Used Vehicles. When they choose a vehicle for Toyota Certification, they have to do a little investigative work. Not only do they put each vehicle through an exhaustive 160-checkpoint Quality Assurance Inspection, but they also run a Vehicle History Report to ensure it's worthy of the Toyota Certification process. Then, each vehicle is reconditioned to Toyota's exacting standards by factory-trained Toyota Technicians. they want the vehicles to look, feel and smell as new as possible and they know you do too. they believe this helps maintain the value, as theyll as creates pride in ownership of Toyota Certified Used Vehicles.
Listed below are the 160 checkpoints. Only vehicles that pass all 160 checkpoints (as appropriate to vehicle content) can receive the Toyota Certified seal of approval.

 

VEHICLE HISTORY
Run and print Vehicle History Report/Check for outstanding Special Service Campaigns




EMISSIONS & STATE INSPECTION
Perform emissions test and/or state inspection, if required




FRAME, STRUCTURE & UNDERBODY
Frame/Unibody check
Inspect body surface
Inspect panel alignment and fit
Inspect lotheyr body and underbody for damage
Check exhaust systems and hangers




ENGINE COMPARTMENT
Change engine oil and filter
Check for evidence of sludge
Inspect for fuel, oil, coolant or other fluid leaks
Engine cold high idle correct
No abnormal engine noise at cold start
Throttle does not stick shut on cold start
Drivability OK during warm-up
Hot drivability OK
Engine reaches normal operating temperature
Engine fan functions properly
No excessive drone or vibration from engine
Drive belts and hoses free of cracks or damage
No damage to engine mounts
Check under-hood labels and decals
Engine compartment is clean
Under-hood heat insulator pad is clean
Engine free of excessive dressing
Inspect air filter
Oil, brake, clutch, transmission, transfer case, washer and potheyr steering fluid levels OK
Under-hood fluids clear and uncontaminated




BATTERY SYSTEM
Battery in good condition, has proper cold cranking amps and reserve capacity
Battery proper size and secure
Battery posts free of corrosion
Cables in good condition




ENGINE COOLANT & HVAC SYSTEM
Engine coolant at proper hot and cold levels
Coolant specific gravity to -31° Fahrenheit
A/C cooling operation normal
A/C refrigerant sight glass clear
Heater operation normal




BRAKING SYSTEM
Inspect brakes, calipers, lines and hoses
No excessive vibration during braking
ABS operates on "panic stop"
Parking brake sets and holds vehicle
Brake pads/shoes must have minimum of 50% theyar remaining
No excessive grooving or heat checking of rotors or drums
Parking brake releases completely
Brake pedal free play and travel is normal




TRANSMISSION/TRANSAXLE
Transmission/clutch operates smoothly
Automatic transmission in "ECT" potheyr mode shifts properly
Transmission gear ranges engage promptly while shifting when warmed up
Transmission shift lock and key interlock system OK
Transmission does not shift into overdrive when button is in OFF position
Inspect transmission case and pan for leaks
No damage to drive and axle shafts
Differential fluid level correct




STEERING SYSTEM
Steering has normal feel in lock-to-lock turning
Steering wheel centered in straight line driving
Vehicle tracks and drives straight on level surface
Tilt steering wheel adjustment works properly
No excessive wind whistle or buzz
No excessive tire vibration or steering wheel shimmy at any speed
Interior free of significant squeaks or rattles
Inspect steering rack, linkage, bushings, control arms and dust boots




TIRES & SUSPENSION SYSTEM
Inspect tires for defects, damage and inflation
Minimum of 5/32" tread depth remaining across tread width
All four tires must be of same brand, model, size, tread design, speed and load rating
Wheels are clean and free of brake dust
Tires are dressed, not greasy
Wheel cover caps secure with no damage
Inspect struts/shocks for leaks and theyar
No damage to CV joints/boots




LIGHTING SYSTEMS
Warning lights function
High and low beams OK
Headlight aim is OK
Taillights work
Brake lights work
Side marker lights work
Backup lights work
License plate lights work
Instrument lights work
Heater lights work
Dash light dimmer works
Turn signals operate correctly and self-cancel
Four-way flashers work
Defogger indicator light turns on with switch ON
Dome/courtesy lights operate with door cycles




INSTRUMENT PANEL & ELECTRONIC SYSTEMS
Master key is present
Fuel gauge reads correctly
Battery voltage gauge reads correctly
Horn works
Airbag deployment/replaced airbag
Speedometer and odometer work properly
Cruise control operation normal
Clock keeps time
All wiper speeds work correctly
Windshield washer operates
Wiper blades are in good condition and work
Wipers return to correct position when OFF
All mirrors have full range of adjustment
Windows operate normally
Window locks operate normally
Potheyr windows operate from master switch and all door switches
Memory seat control operates properly




AUDIO & ALARM SYSTEMS
Audio/cassette/CD system working normally, CD cartridge present (if equipped)
Antenna is present and functions properly
Radio speakers do not rattle at high volume
Remote entry system works properly
Theft-deterrent system works properly




INTERIOR CONDITION & APPEARANCE

Day/night mirror operates and lens is good
Window tinting clear and free of bubbles
Cigarette lighter is intact and operates
Ashtrays function and are in good condition
Ashtrays and lighter are clean; no evidence of use
Headliner, sun visors, dash pad, upholstery, console, cup holders, trim panels, floor mats and carpets are in place and in good condition
Cup holder extends completely and sturdily
Doors open and close correctly
Door locks, including child safety locks, work properly
Seats, including all position adjusters, work properly
Headrests function properly
Rear defogger grid lines intact
Interior leather, vinyl, plastic, carpet and fabric surfaces are free of holes, rips, tears, excessive theyar or fading
No evidence of previous improper repairs
Inspect seat belt condition
Seatbelts have full range of extension and smooth operation
Seatbelts lock up per specification
Inside remote release operates normally
Interior is free of debris
Dash and vents are clean and properly dressed
All crevices are clean
Doorjambs are clean
Glove box and console compartments are clean
Seats, carpets, floor mats and headliner are free of stains
Free of odor, including heavy perfume
Glass is clean and free of streaks




EXTERIOR CONDITION & APPEARANCE
Exterior is clean and free of road residue
No cracked or broken lenses of exterior lights
Outside rearview mirror operates/lens is good
Glass free of cracks, stars and large chips
Glass is free of improper repairs
Bumpers are free of cuts, gouges and scratches
Body is free of all dents
Body is reasonably free of dings
Paint is reasonably free of scratches and chips
Vehicle is free of improper paint repairs or mismatched color
Hood and trunk latches working
Free of water spots
Paint is free of swirl marks
Paint has even, high luster
Paint is free of buffable scratches
Free of wax residue
Wheeltheylls are clean
Acceptable aftermarket items checked
Removal of unacceptable aftermarket items




TRUNK COMPARTMENT & SPARE
Trunk is clean, free of debris, no stains
Trunk light and trunk trim appearance
Jack and tools are correct, present and secured
Fiber board tire cover is not broken/warped
Spare tire present
Spare tire and storage areas are clean
Spare tire is securely fastened
No signs of damage to spare tire
Minimum 5/32" tread remaining on spare
Spare tire has correct air pressure




HYBRID COMPONENTS
Hybrid Vehicle Immobilizer System
Multi-Information Display
Inverter Coolant Level
Engine and ECT (Electronically Controlled Transmission)
ABS (Anti-lock Brake System)
EMPS (Electric Motor Assisted Potheyr Steering)
CCS (Cruise Control System)
SRS (Supplemental Restraint System) Airbag
HV ECU (Hybrid Vehicle Electronic Control Unit)
HV (Hybrid Vehicle) Battery
Perform "Onboard Equalizing Charge" of HV Battery using Intelligent Tester
Fully charge 12-Volt Auxiliary Battery
Clean or replace Air Refiner Filter (A/C or evaporator filter)
Check Transaxle "Park" Mechanism




ADDITIONAL ITEMS, WHERE APPLICABLE
"Fade-away" dome light works properly
Sunroof/convertible top operates normally through full range of positions
Convertible top lockout function operates
Radio security codes cleared
Navigation system works properly
Transfer case smoothly switches from 2WD to 4WD and back from 4WD to 2WD
Truck bed is in good condition
Truck bedliner is in good condition and secured
Tailgate functions properly
Rear bumper is in good condition and secured


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MAKE: Acura   Aston Martin Audi Bentley BMW Buick Cadillac Chevrolet Chrysler Dodge
Ferrari Ford GMC Honda Hummer Hyundai Infiniti Isuzu Jaguar Jeep Kia
Lamborghini Land Rover Lexus Lincoln Lotus Mazda Mercedes-Benz Mercury Mini Mitsubishi Nissan
Oldsmobile Pontiac Porsche Rolls Royce Saab Saturn Subaru Suzuki Toyota Volkswagen Volvo

The Consumer Guide® Vehicle History Report provides information pertaining to a vehicle's title, registration and usage history. Consumer Guide® obtains this information from Experian Automotive Information Services, Inc. Each report displays the results of comprehensive search for: major accident damage; salvage or junk vehicles; damage from hail, flood or fire; mileage discrepancies or odometer rollback; gray market vehicles (vehicles manufactured for non-U.S. markets that may not comply with emission and/or safety standards - does not include imports originally made for the U.S. market.); lemon vehicles; vehicles designated as rentals, taxis or fleet usage; abandoned or forfeited vehicles; records of theft; liens that represent ownership interests or unpaid judgments.

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