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SATURN

http://www.saturn.com

What's New and Hot in year 2004 from SATURN car models?

2004 SATURN VUE RED LINE

The VUE Red Line limited edition is the only GM vehicle that will be powered by a Honda engine, thanks to a deal that GM concluded with Honda to supply V6 engines.

The VUE can carry five passengers or be configured to carry more than 30 cubic feet of cargo. The VUE is equipped with an advanced electric power steering system for precise steering at lower speeds and confident feel on the highway.

The Saturn VUE Red Line goes into production during the first quarter of 2004. It is available in both front- and all-wheel drive.

2004 SATURN ION

 

SPECIFICATIONS

 

VEHICLE TYPE

FWD coupe

POWERPLANT Inline-four
DISPLACEMENT 2.2-liter
HORSEPOWER (net) 140
TORQUE (Ib-ft) 145
EPA MILEAGE RATING 26 city, 33 highway
MSRP $14,850



Auto Factory Warranty:

Basic Warranty
Powertrain Warranty

Corrosion Warranty

Roadside Assistance
Years / Miles
Years / Miles
Years / Miles
Years / Miles
3 /36,000
3 / 36,000
6 / 100,000
3 / 36,000


Does Saturn offer extended service plans?

Yes. Saturn markets the Saturn Service Plan for new cars. Three plans are offered: Extended Vehicle Coverage, Extended Powertrain Coverage and Saturn CarCare.

Does Saturn offer a service plan for used Saturn cars?

Saturn's extended service plan covers both new and used vehicles. The used-vehicle plan must be purchased at the same time as the car, and the new-vehicle plan must be purchased within the first six months of ownership. Both are available either for the powertrain components only or for the entire vehicle.

Does Saturn offer roadside assistance service for Saturns?

Yes. Any problem covered by your warranty is also covered by our 24-Hour Roadside Assistance Center. Call the Saturn Customer Assistance Center at 1-800-553-6000, prompt 1.

Saturn Basic Car Care

Here at Saturn, we've got a pretty good reputation for building cars that run smoothly and hassle-free. But, like any car, keeping your Saturn in tip-top condition does require a little routine maintenance.

That's where the optional Saturn Basic Car Care plan comes in.

Who takes care of your car?

The folks who are best qualified to do it: your Saturn retailer's own team of technicians. People who are specially trained not just to tune engines but to stay in tune with Saturn customers.

People who are ready to answer your questions, listen to your needs or offer a few words of advice. So you feel you're not only getting great service — you're getting it from people who care about you, your investment and your total satisfaction with the Saturn Service Difference.

What kind of care do you get?

The Saturn Basic Car Care plan includes:

  • Engine Oil And Oil Filter Changes
  • Tire Rotation
  • Chassis Lubrications
    All per Saturn's recommendations.

 

Alternate transportation

If a covered mechanical repair requires that your Saturn be kept overnight, you'll be eligible for transportation reimbursement of up to $30 per day (up to a maximum of $150 per repair visit).

You can be reimbursed for renting a car, using your Saturn retailer's transportation service or taking public transportation. (Alternate transportation is not covered in Hawaii.)

 

Enhanced Roadside Assistance Service and towing for any reason

Saturn Basic Care Coverage enhances your Limited Warranty (which covers towing due to defects in materials or workmanship) by offering towing or road service for any disablement of the vehicle.

For as long as your Saturn Basic Care Coverage is in effect, whenever you need assistance, just call us toll-free at 1-800-553-6000. At no cost to you, we'll arrange for the dispatch of towing or road service, help you get in touch with a nearby Saturn retailer or help you locate alternate transportation, if necessary.

We all make mistakes, so it doesn't matter if you get a flat tire, run out of gas or (and we shudder to say it) get in a fender bender; if your Saturn becomes disabled for any reason, we'll provide for any towing or road service up to $100. (Towing and roadside assistance are not covered in Hawaii.)

 

Transferring to a new owner

If you sell your Saturn before your Saturn Basic Care plan expires, the remaining coverage may be transferred to the new owner for a small fee.

Can you cancel?

Of course you can-with no questions asked. In fact, if you cancel within of buying coverage and no claims have been filed, we'll send you a full refund.

Even if a claim has been filed or you discontinue your coverage after the first , you'll receive a prorated refund (less a small administrative fee).

To learn more about Saturn Basic Car Care, contact your local retailer or call the Saturn Assistance Center at 1-800-553-6000.

Car Care Plan

Here at Saturn, we've got a pretty good reputation for building cars that run smoothly and hassle-free. But, like any car, keeping your Saturn in tip-top condition does require a little routine maintenance.

That's where the Saturn Car Care plan comes in. There are four separate time and mileage options, and each one allows you to hum along, confident in knowing that our expert service technicians have done their part to keep your car in prime working order.

Who takes care of your car?

The folks who are best qualified to do it: your Saturn retailer's own team of technicians. They're specially trained not just to keep your car running right but to answer all your questions, listen to your needs or simply offer a few words of advice.

What kind of care do you get?

The Saturn Car Care plan includes all the regularly scheduled maintenance recommended by Saturn:
Oil Changes
Filter Replacements
Lubrication
Tire Rotation
New Spark Plugs
Brake Inspections
You also get all the benefits of Saturn's Extended Vehicle Coverage. For the coverage term you choose, that includes:
Covered mechanical repairs once your car is outside of its original "Bumper to Bumper" New Car Limited Warranty
Alternate transportation reimbursement for overnight covered warranty repairs and for covered mechanical parts once your car is outside of its original "Bumper to Bumper" New Car Limited Warranty
What the Extended Vehicle Coverage provides:

When you purchase any Saturn Car Care plan, you get the regularly scheduled maintenance recommended by Saturn plus the benefits of Saturn's Extended Vehicle Coverage for the time and mileage you select. Once you're beyond the terms of the "Bumper to Bumper" warranty, the 3-year/45,000-mile and the 5-year/60,000-mile Saturn Car Care plans cover the cost to repair most parts on your new Saturn. The list of items covered is about as comprehensive as those covered by the "Bumper to Bumper" warranty that covers your car for its first three years or 36,000 miles, whichever comes first. The difference is that the Saturn Car Care plans protect you from covered repair bills for a time and mileage you select, beginning from original delivery and zero miles. (Repairs may be made with new or remanufactured replacement parts.) For example:

Major systems:
Engine
Transaxle
Front-Wheel Drive
Fuel System
Cooling System
Front and Rear Suspension
Steering System
Brake System
Heating and Air Conditioning Systems
Electrical Systems
Parts and components:
Electronic Components, including Powertrain Control Module oComponent Seals and Gaskets
Hinges
Wheels
Shift Linkage
Electric Motors and Switches
Solenoids and Relays
Windshield Wiper System
Instrument Cluster
Seat Adjuster and Tracks
Radio and Speakers
Saturn options and specific accessories installed by Saturn retailers:
Air Conditioning
Cruise Control
Radio Upgrades (Cassette and CD Player)
Power Door Locks
Power Sunroof
Power Passenger Mirror
And more...(See your Saturn Retailer for details.)
Alternate transportation

If a covered mechanical repair requires that your Saturn be kept overnight, you'll be eligible for transportation reimbursement of up to $30 per day (up to a maximum of $150 per repair visit).

You can be reimbursed for renting a car, using your Saturn retailer's transportation service or taking public transportation.

Enhanced Roadside Assistance Service and towing for any reason

From the day you buy your Saturn, we provide 24-Hour Roadside Assistance for the length of its limited warranty-three years or 36,000 miles, whichever comes first.

But with Saturn Car Care Coverage, we'll continue to provide this welcome service for the full term of coverage you select. If your Saturn becomes disabled for any reason, we'll provide towing or road service up to $100.

Whenever you need assistance, just call us toll-free at 1-800-553-6000. We'll arrange for the dispatch of towing or road service, help you get in touch with a nearby Saturn retailer or help you arrange alternate transportation.

Transferring to a new owner

If you sell your Saturn before your Saturn Car Care plan expires, the remaining coverage may be transferred to the new owner for a small fee. You can benefit in two ways: from protection against high repair bills while you own your car and from a higher resale value when you sell it.

Can you cancel?

Of course you can-with no questions asked. In fact, if you cancel within of buying coverage and no claims have been filed, we'll send you a full refund.

Even if a claim has been filed or you discontinue your coverage after the first , you'll receive a prorated refund minus a small administrative fee.

Choose your coverage

Whether you own or lease, Saturn Car Care lets you choose the coverage that best suits the way you drive.

No deductibles

As long as your car is protected by the plan, any covered scheduled maintenance or repair costs will be our responsibility. No deductible ever applies.

Questions?

To learn more about Saturn Car Care, contact your local retailer us or call the Saturn Assistance Center at 1-800-553-6000.

Extended Powertrain Coverage Plan

There are two kinds of people in this world. Those who can lift the hood of their car and explain the mechanics of what's going on in there. And, well, those who'd rather not even have to look. We think the Saturn Extended Powertrain Coverage plan makes a lot of sense for both.

The mechanically minded among us, for instance, would much rather consider how a Saturn's crankshaft vibration damper works than how much it would cost to replace. And those of us who couldn't honestly tell a bearing from a block really want to know only one thing about their car — that it's running just fine.

You'll be pleased to know that our Extended Powertrain Coverage is affordable, it's backed by Saturn, and it's recognized by all Saturn retailers. We're pleased to know that it gives both kinds of Saturn owners something in common: years of freedom from potential powertrain repair bills.

What's covered?

Extended Powertrain Coverage covers the cost of repairs (less a $100-per-repair-visit deductible) to your Saturn's engine, transaxle and front-wheel drive. (Repairs may be made with new or remanufactured replacement parts.)

The terms of the plan couldn't be simpler. If any component in the following list fails — even if it fails because it just plain wore out — you're covered.

Engine:
Cylinder Block and Head
All Internal Parts
Manifolds
Timing Gear, Chain and Cover
Flywheel
Crankshaft Vibration Damper/Pulley Assembly
Valve Cover
Oil Pan and Pump
Engine Mounts
Seals and Gaskets
Water Pump
Fuel Pump
Transaxle:
Case
All Internal Parts
Torque Converter
Seals and Gaskets
Transaxle Mounts
Front-Wheel Drive:
Axle Shafts
Constant Velocity Joints and Boots
Front-Wheel Bearings
Alternate transportation

If a covered repair requires that your Saturn be kept overnight, you'll be eligible for transportation reimbursement of up to $30 per day (up to a maximum of $150 per repair visit).

You can be reimbursed for renting a car, using your Saturn retailer's transportation service of taking public transportation.

Enhanced Roadside Assistance Service and towing for any reason

From the day you buy your Saturn, we provide 24-Hour Roadside Assistance for the length of its Limited Warranty — three years or 36,000 miles, whichever comes first.

But with Saturn Extended Powertrain Coverage, we'll continue to provide this welcome service for the full term of coverage you select. If your Saturn becomes disabled for any reason, we'll provide towing or road service up to $100.

Whenever you need assistance, just call us toll-free at 1-800-553-6000. We'll arrange for the dispatch of towing or road service, help you get in touch with a nearby Saturn retailer or help you arrange alternate transportation.

Low deductible

As long as your car is protected by its original Saturn Limited Warranty, any powertrain repair costs will be our responsibility — no deductible ever applies.

After the limited warranty expires, our Extended Powertrain Coverage continues to protect you from high repair bills-you pay only a $100 deductible per covered repair visit. And if the same covered part fails again, no deductible will apply on the second repair.

Transferring to a new owner

If you sell your Saturn before your Saturn Car Care plan expires, the remaining coverage may be transferred to the new owner for a small fee. You could benefit in two ways: from protection against high repair bills while you own your car and from a higher resale value when you sell it.

Can you cancel?

Of course you can — with no questions asked. In fact, if you cancel within of buying coverage and no claims have been filed, we'll send you a full refund.

Even if a claim has been filed or you discontinue your coverage after the first , you'll receive a prorated refund minus a small administrative fee.

Choose your coverage

Extended Powertrain Coverage brings you a lot of confidence whenever you drive and lets you choose just how long you want to be covered.

Questions?

To learn more about Saturn Extended Powertrain Coverage, contact your local retailer or call the Saturn Assistance Center at 1-800-553-6000.

Extended Vehicle Coverage Plan

When you buy a new car, the furthest thing from your mind is the possibility of a major repair bill. And that's the way it should be — even after your "Bumper to Bumper" limited warranty expires. That's why we offer an Extended Vehicle Coverage plan. It's backed by Saturn and recognized by every Saturn retailer.

You choose the coverage option that suits you best — and let us worry about the repair bills for years to come.

What's covered?

Extended Vehicle Coverage covers the cost to repair most parts on your new Saturn. The list of parts and systems covered is about as comprehensive as the "Bumper to Bumper" warranty that covers your car for its first three years or 36,000 miles, whichever comes first. The difference is that Extended Vehicle Coverage protects you from covered repair bills far longer. (Repairs may be made with new or remanufactured replacement parts.) Other than normal maintenance and physical damage repairs, just about everything you can think of is covered. For example:

Major systems:
Engine
Transaxle
Front-Wheel Drive
Fuel System
Cooling System
Front and Rear Suspension
Steering System
Brake System
Heating and Air Conditioning Systems
Electrical Systems
Parts and components:
Electronic Components, Including Powertrain Control Module
Component Seals and Gaskets
Hinges
Wheels
Shift Linkage
Electric Motors and Switches
Solenoids and Relays
Windshield Wiper System
Instrument Cluster
Seat Adjuster and Tracks
Radio and Speakers
Saturn options and specific accessories installed by Saturn retailers:
Air Conditioning
Cruise Control
Radio Upgrades (Cassette and CD Player)
Power Door Locks
Power Sunroof
Power Passenger Side Mirror
And More (See your Saturn Retailer for details)
What's not covered?

It's easy to understand what Extended Vehicle Coverage does and doesn't cover. Just think of it this way: If anything breaks or wears out — and it doesn't appear in the descriptions that follow — it's covered, and we'll fix it.

Maintenance: Service and parts described in the Saturn Maintenance Schedule and other normal maintenance services and parts, including suspension alignment, wheel balancing, filters, lubricants, engine coolant, hoses, air conditioning recharging, fluids, spark plugs, drive belts, windshield wiper blades, brake pads and shoes, and manual clutch disc lining.

Other Parts: Moldings, bright metal, glass, lenses, headlights, lightbulbs, tires, battery, brake rotors and drums, trim, upholstery, weather strips, paint, exhaust system and catalytic converter, and non-Saturn accessories. And the following Saturn Retailer Installed Accessories: locking car cover, soft goods, and car-care chemicals and fluids.

Services: Correction of physical damage, air and water leaks, wind noise, squeaks and rattles, misalignment of bumpers and body parts, rust and fuel system contamination.

Alternate transportation

If a covered repair requires that your Saturn be kept overnight, you'll be eligible for transportation reimbursement of up to $30 per day (up to a maximum of $150 per repair visit).

You can be reimbursed for renting a car, using your Saturn retailer's transportation service or taking public transportation.

Enhanced Roadside Assistance Service and towing for any reason

From the day you buy your Saturn, we provide 24-hour Roadside Assistance for the length of its limited warranty — three years or 36,000 miles, whichever comes first.

But with Extended Vehicle Coverage, we'll continue to provide this welcome service for the full term of coverage you select. If your Saturn becomes disabled for any reason, we'll provide towing or road service up to $100.

Whenever you need assistance, just call us toll-free at 1-800-553-6000. We'll arrange for the dispatch of towing or road service, help you get in touch with a nearby Saturn retailer or help you arrange alternate transportation.

Transferring to a new owner

If you sell your Saturn before your Extended Vehicle Coverage plan expires, the remaining coverage may be transferred to the new owner for a small fee. You'll benefit in two ways: from protection against high repair bills while you own your car and from a higher resale value when you sell it.

Can you cancel?

Of course you can — with no questions asked. In fact, if you cancel within of buying coverage and no claims have been filed, we'll send you a full refund.

Even if a claim has been filed or you discontinue your coverage after the first , you'll receive a prorated refund minus a small administrative fee.

Low or no deductible

As long as your car is protected by its original Saturn Limited Warranty, any covered scheduled maintenance or repair costs will be our responsibility — no deductible applies.

After the limited warranty expires, our Extended Vehicle Coverage gives you several ways to protect yourself from high repair bills:

No-Deductible option, under which all covered repairs continue to be performed without charge. $50 or $100 Deductible option. These alternative deductibles will be applied to each covered repair visit. And if the same covered part fails again, no deductible will apply on the second repair.

Choose your coverage

Extended Vehicle Coverage brings you a lot of confidence whenever you drive and lets you choose just how long you want to be covered.

Questions?

To learn more about Saturn Extended Vehicle Coverage, contact your local retailer or call the Saturn Assistance Center at 1-800-553-6000.

No Hassle, No Haggle

You should expect a "no hassle" and "no haggle" transaction. "No hassle" means Saturn retailers should be up-front about all elements of a vehicle's price. You should expect that the retailer will make you feel comfortable — even if that means walking away and leaving you alone to look for yourself. In addition, you should expect no last minute add-ons or hidden charges. "No haggle" means that every Saturn retailer should stick to whatever price it decides to sell at. The retailer should give you the same price regardless of your bargaining skills.

Vehicle Identification Number (VIN)

This 17-character number is unique to each vehicle. It identifies the specific characteristics of the vehicle, including manufacturer, point of assembly, year, body style, engine specifications, option and serial number.

 

Lien

A lien is an ownership right to a piece of property. When a financial institution loans money to someone purchasing a vehicle, the financial institution has a lien on the vehicle until it is paid off. This is usually noted on the title.

 

How do I take care of the clearcoat finish on my Saturn?

The paint finish on your Saturn provides beauty, depth of color, gloss retention and durability. To preserve this finish, it is best to clean your vehicle often by washing it with lukewarm or cold water. Avoid using strong soaps or detergents on the clearcoat finish, and you might also avoid washing your Saturn in direct sunlight. If washing your Saturn with water alone is not sufficient, Saturn car wash soap or a similar cleanser can be used in the concentration stated on the label. Don't forget to rinse the vehicle often and use a 100% cotton cloth to wash and dry the vehicle.

When it is time to wax your Saturn, use only waxes and polishes that are specially formulated for basecoat/clearcoat finishes. Please refer to the Saturn Owner's Handbook for more information.




TIRE SAFETY

Where can I learn more about tire safety?

For more specific information about how tires are developed, how to properly care for your tires and more about tire safety, please visit gmtiresafety.com.
What kind of tires are used on Saturn cars?

Firestone® tires are provided as standard equipment on all Saturn vehicles; however, none of the tires we use have been included in the recently publicized recall. The tires we use are a different type and size than those being recalled


What kind of tires are used on Saturn cars?

Firestone® tires are provided as standard equipment on all Saturn vehicles; however, none of the tires we use have been included in the recently publicized recall. The tires we use are a different type and size than those being recalled.


How are the tires Saturn uses developed and designed?

The tires on Saturn vehicles are engineered and designed with Tire Performance Criteria (TPC) specifications unique to our products. The tires we specify and order for installation are specifically designed to meet Saturn ride, handling and durability requirements. The TPC code on your tire assures that you can get a replacement tire that provides consistent ride and handling for your vehicle.

Our engineers and tire and wheel experts work closely with Firestone. We visit Firestone on a regular basis to verify the performance of the tires used on our vehicles. We regularly examine returned tires and warranty records to identify potential problems and trends.

What changes has Saturn made to its warranty to include tires?

To make our ownership experience as convenient as possible and address any concerns that may arise, we have made the following changes:

Effective October 1, 2000, original equipment tires will now be covered under the Saturn New Car Limited Warranty. All current- and past-model Saturn owners who are still within the three-year/36,000-mile warranty period are eligible for these enhancements.

If you encounter any tire warranty issues, for your convenience, we have expanded our Saturn service provider network for tires to include Saturn Retail Facilities. This means you now have two options for any tire warranty repairs. You may go to your Saturn Retailer, or to an authorized Firestone service center.

We have eliminated the prorated charges for mileage on covered repairs, which means that you would not incur any out-of-pocket expense for tire warranty adjustment during the Saturn New Car Limited Warranty period.


Want the specific details of the Saturn New Car Limited Warranty and Firestone tires?

What is covered:
The Firestone tires supplied with a Saturn vehicle are covered against defects in material or workmanship under the three-year/36,000-mile new car limited warranty coverage. Any tire replaced will continue to be warranted for the remaining portion of the new car limited warranty coverage period without proration. Following expiration of the new car limited warranty coverage, tires may continue to be covered under the tire manufacturer's warranty with proration included. Review the tire manufacturer's warranty in the Tire Warranty, Maintenance and Safety Information section of your Saturn Owner's Handbook.

What is not covered:
Any occurrences prior to October 1, 2000, will not be covered. Normal tire wear or wear-out is not covered. Road-hazard damage such as punctures, cuts, snags and breaks resulting from pothole impact, curb impact or other objects is not covered. Also, damage from improper inflation, spinning (as when stuck in mud or snow), tire chains, racing, improper tire mounting or dismounting, misuse, negligence, alteration, vandalism or misapplication is not covered.


Balloon Financing

With balloon financing, your regular monthly payments cover the portion of the vehicle you expect to use during that period, and at the end of your contract there is a much larger payment due. At that time, you have several options:
keep the vehicle and make a final balloon (or higher) payment for the outstanding balance;
keep the vehicle and refinance the outstanding balance;
sell the vehicle yourself, pay the outstanding balance and keep any profit;
simply return the vehicle to the dealer and pay the agreed-upon disposal fee, plus any amount due for excess mileage and/or wear.
In some states, leasing is not available as an option, and a balloon payment is a good alternative.

It's a practical solution for people who like driving a brand-new car every few years, but want some flexibility at the end of their agreement.

Keep in mind:

In some states, balloon financing may be a more attractive alternative than leasing.

Typically, your monthly payments (with the exception of the last, or balloon, payment) will be lower than with traditional financing.

You have several options at the end of your contract. In order to return the vehicle and pay the disposal fee, you will be responsible for keeping your car in top condition for the duration of your agreement. If you have exceeded the base mileage allowance, you may also be charged for additional mileage.

If the balloon financing term is 3 years/36,000 miles or less, the vehicle is covered under the factory warranty for the entire duration of the financing agreement.

Down Payment and Total Due at Signing

The down payment (or "money down") is the amount you pay to reduce the amount financed. The figure does not include your trade-in amount (if any). Most money experts agree that it makes sense to make as big of a down payment as you can afford. The capitalized cost reduction in a leasing transaction is similar to a down payment.

The total amount due at signing refers to all up-front costs that need to be paid at the beginning of a lease, including the capitalized cost reduction (or "down payment," first month's payment and security deposit).

APR

APR stands for Annual Percentage Rate. It includes all the financing charges associated with the loan or financing contract (interest, fees, points and the like) over the entire term.

APRs are the best way to compare the value of available loan and financing rates. In fact, financing sources are required by law to tell consumers what their APR is. Since the APR takes all those fees and charges into account, you get a good basis with which to compare rates.

Lease

What is leasing?

Leasing is an option that lets you pay for the portion of a vehicle you expect to use over a specified term, plus rent charge, taxes and fees. For example: You might want a $20,000 vehicle. And that vehicle might be projected to be worth about $9,000 at the end of your lease term (residual value). If you purchase the vehicle using traditional financing, your monthly payments will be based on the entire $20,000 value of the vehicle, and you will own the vehicle at the end of your financing term. However, if you lease the same vehicle, your monthly payments will be based on the amount of the vehicle you expect to "use up" over the lease term.

This value ($11,000 in our example) is the difference between original cost ($20,000) and the estimated (or "residual") value at lease end ($9,000). With leasing, the length of your lease agreement, the monthly payments and the yearly mileage allowance can be tailored to your driving needs. Keep in mind, with leasing you do not own the vehicle, you return it to your dealer at lease end unless you choose to exercise the purchase option as defined in your lease agreement.

Leasing is a good option for people who like to have a brand-new car every few years, want lower monthly payments and will take excellent care of their car and won't use a lot of miles.

Keep in mind:

Typically, monthly lease payments are lower than financing payments for the same car.

Once you've completed the terms of your lease, you can return the vehicle or purchase it from your retailer (depending upon the terms of your lease agreement).

When you lease a car, you have less freedom in customizing the car. You're also responsible for keeping your car in top condition during the duration of your lease. In addition, you are typically responsible for providing valid public liability and physical insurance policies for your leased vehicle as well as regular maintenance on the vehicle.

The terms of your lease will include a specific mileage allowance; if you put additional miles on your car, you'll have to pay approximately 15 to 20 cents for each extra mile.

If the lease term is 3 years/36,000 miles or less, a new vehicle covered under the factory warranty may be in effect for the entire duration of the lease.

M.S.R.P.

What is an M.S.R.P.?

M.S.R.P. stands for Manufacturer's Suggested Retail Price which is shown on the window sticker of every new vehicle. Saturn stands behind its M.S.R.P. enthusiastically, because it believes the M.S.R.P. represents real value for the dollar. Saturn strongly encourages every retailer to sell at Saturn's M.S.R.P., but each retailer decides for themselves whether to sell at the M.S.R.P. or at a different price. M.S.R.P. is in U.S. dollars.

What can I expect from a Saturn retailer with respect to the transaction?

You should expect a "no hassle" and "no haggle" transaction.

"No hassle" means Saturn retailers should be up-front about all elements of a vehicle's price. You should expect that the retailer will make you feel comfortable - even if that means walking away and leaving you alone to look for yourself. In addition, you should expect no last minute add-ons or hidden charges.

"No haggle" means that every Saturn retailer should stick to whatever price it decides to sell at. The retailer should give you the same price regardless of your bargaining skills.

Does Saturn have a moneyback guarantee?

Yes.

Within the first 30 days or 1,500 miles of delivery, whichever comes first, the original purchaser may return his or her Saturn vehicle - for any reason - if not completely satisfied. In the event that an owner of a new Saturn returns his or her car, he or she may select another one or ask for a full refund of the purchase price. The vehicle must be returned in the condition in which it was delivered, without any damage or excessive wear and tear. Program provisions are detailed in our Owner Protection Plan Brochure.

Installed Price

What is Installed Price?

The Installed Price includes the national average labor rate and installation time per retailer-installed accessory. Actual Retail pricing and labor rates may vary, see your Retailer for details.

Tax

The tax on a new car may be determined by several factors, including the city, county and state where you live; the type of financing you choose (traditional, lease, balloon); and the value of your trade-in. Needless to say, it can get a little complicated. For help in estimating the tax on the Saturn of your choice, contact your local retailer.

Titles

Here's a quick look at some of the various types of vehicle titles available:

Branded Title — The title issued when the seller indicates that the vehicle has sustained damage as a result of one or more incidents (for example, vehicle was in a flood or hailstorm). These are sometimes referred to as damage disclosure titles.

Clear Title — The title has no outstanding financial or contractual obligations (i.e., liens) associated with it. The owner has full ownership rights and may sell the vehicle at any time.

Salvage/Junk Titles — States issue salvage titles when an insurance company takes possession of a vehicle as a result of a claim. This generally occurs after a car has been declared a total loss. States issue junk titles to indicate that a vehicle is not roadworthy and cannot be titled again in that state.

Trade-In

Trading in your current car is a good way to supplement your cash down payment, and could even help lower sales tax. (Check with your retailer for details). When calculating your trade-in, remember to subtract any outstanding loan balance from the total value.

So how much is your car worth? A good first step is contacting your local retailer. If you choose to have a retailer contact you in the Shop and Buy area, you will be given the chance to place an on-line request to have your current vehicle evaluated as a trade-in.

You may decide to check a used car information source like Kelley Blue Book, NADA or Intellichoice® to help determine what your current vehicle may be worth. If you do, remember that your actual trade-in value could vary from the various sources based on mileage, the overall condition of your vehicle, the popularity of your vehicle and current regional market conditions.

Traditional Financing

Traditional financing simply means that you're buying your Saturn in installments over a certain period of time. With traditional financing, your total cost is the price of the car (including service plans, credit life insurance, options and any other extras), plus the agreed-upon finance charge.

Generally, buying is a good option for people who think they'll drive their Saturn for more than just a few years, consistently drive well over 15,000 miles a year, like to customize their cars or simply feel more comfortable with the idea of owning their own car.

Keep in mind:

Monthly payments are usually higher than monthly lease payments because they're based on the total cost of the vehicle, not just its depreciation.

Generally, you'll have to make a down payment (most financial experts recommend 20%). A second option is using your current car as a trade-in.

After you have financed your vehicle, you can customize your vehicle. So if you want to add a front-end cover or upgrade the stereo system, you're free to do so. Keep in mind, however, that you may void the warranty depending on the nature of the modification.

 

 

 

 
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